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Police issue alert about ‘PayPal’ scam


Police in the Limestone Coast Local Service Area have become aware of an email circulating in the community that purports to be the digital payment company PayPal but is, in fact, a scam.

The email shows a false payment made to PayPal, with a link to dispute the payment, however this is generally a ‘phishing scam’.

‘Phishing’ refers to emails that trick people into giving out their personal and banking information. These messages seem to come from legitimate businesses, normally banks or other financial institutions or telecommunications providers.

But the scammers are generally trying to get information like your bank account numbers, passwords and credit card numbers, which they will then use to steal your money.

PalPay’s website provides information about identifying hoax websites and phishing emails: https://www.paypal.com/au/webapps/mpp/phishing as well as providing advice about security when buying or selling online.


  • Never follow a link in an email – access PayPal by typing www.paypal.com.au into your browser.
  • When accessing PayPal check for the security icon (padlock) at bottom right of your browser and make sure it is “locked”.
  • Forward suspect emails to PayPal and they will confirm whether it is genuine or a scam.
  • After forwarding the email, delete it.

You can report a scam to SCAMwatch (the Australian Competition and Consumer Commission) online: https://www.scamwatch.gov.au/content/index.phtml/tag/reportascam/

If you have been the victim of cybercrime the Australian Cybercrime Online Reporting Network (ACORN – www.acorn.gov.au) is a secure reporting and referral service for online incidents which may be in breach of Australian law.

Source: SAPOL

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